Support
For stable, smaller environments that need an expert's watchful eye.
- Database health monitoring
- Monthly review and report
- Email support on business days
- Pool of intervention hours
- Optimization recommendations
Choose a predictable monthly retainer with ongoing care, or flexible hourly rates for project and ad-hoc work. The first consultation is free.
For stable, smaller environments that need an expert's watchful eye.
Full, proactive administration for business-critical environments.
Multiple instances and environments with the highest availability requirements.
Flexible project support, one-off audits, migrations and ad-hoc work — billed for the time actually worked.
Net, indicative prices — the final quote depends on the number of instances, SLA requirements and scope of work. The first consultation is free.
Yes. We govern the engagement with a contract that clearly defines the scope and SLA level, and we sign a non-disclosure agreement (NDA) before accessing any data.
The pool of hours is time for interventions, changes and optimization work in a given month. We agree individually in the contract on unused hours and how they are settled.
The response time depends on the priority of the ticket (critical / high / standard). For the 24/7 care plan we respond around the clock; specific thresholds are recorded in the SLA agreement.
Yes. We can take care of a mixed environment (e.g. PostgreSQL + MySQL + SQL Server). The quote takes into account the number and criticality of the instances.
Of course. Many clients start with an audit billed by the hour, and only then move to a fixed monthly retainer.
No. The first call and an initial review of your environment are free and without obligation.
Briefly describe your environment — we'll prepare an offer tailored to your needs.